Dahiru Saleh Kani

Aspiring IT Professional & Sales Support Specialist
Hadejia, NG.

About

A motivated and results-oriented professional with a strong foundation in Information Technology and Network Security, complemented by practical experience in sales and business operations. Eager to leverage a Diploma in IT and an International Advanced Diploma in Network and Computer Security, alongside entrepreneurial experience, to contribute to dynamic organizations in IT support, sales, or related technical roles. Proven ability to engage customers, manage inventory, and apply foundational technical knowledge to drive operational efficiency and achieve business objectives.

Work

Alhidaya Computers
|

Business Owner

Hadejia, Jigawa, Nigeria

Summary

Led the establishment and operations of a computer sales and service business, driving customer engagement and managing inventory.

Highlights

Established and managed daily operations for Alhidaya Computers, overseeing product sales and customer service to ensure business continuity.

Developed and implemented inventory management processes for computer hardware and accessories, optimizing stock levels and reducing potential losses.

Engaged directly with customers to understand needs and recommend appropriate IT solutions, fostering client relationships and enhancing sales opportunities.

Managed administrative and financial aspects of the business, demonstrating foundational entrepreneurial and operational management skills.

Alhidaya Jewelries
|

Sales Associate

Hadejia, Jigawa, Nigeria

Summary

Supported sales operations and customer engagement for a jewelry business, contributing to daily revenue and client satisfaction.

Highlights

Assisted customers with product selection and inquiries, enhancing the shopping experience and facilitating successful transactions.

Managed inventory display and ensured product availability, contributing to an organized and appealing retail environment.

Processed sales transactions accurately and efficiently, maintaining daily sales records and handling cash and digital payments.

Contributed to maintaining store cleanliness and visual merchandising standards, supporting overall operational excellence.

Pearl Computers and Business Center
|

Shop Assistant

Hadejia, Jigawa, Nigeria

Summary

Provided essential support in a computer and business center, assisting customers and managing daily operational tasks.

Highlights

Assisted customers with computer-related inquiries and basic troubleshooting, improving customer satisfaction and service delivery.

Managed sales of computer accessories and office supplies, contributing to daily revenue targets.

Maintained an organized and functional retail space, ensuring products were well-stocked and accessible.

Supported various business center services, including printing, scanning, and document processing, enhancing service efficiency.

Sarkiki Jewelries
|

Sales Assistant

Hadejia, Jigawa, Nigeria

Summary

Engaged with customers and supported sales activities in a jewelry retail environment, contributing to positive customer experiences.

Highlights

Provided direct customer service, answering product questions and guiding purchasing decisions to meet client needs.

Assisted with inventory management, including stocking shelves and organizing merchandise to optimize store presentation.

Processed sales transactions and handled payments, ensuring accuracy and contributing to daily financial reconciliation.

Maintained a clean and inviting retail space, supporting a positive brand image and customer environment.

Education

Jigawa State Institute of Information Technology, Informatics Academy
Kazaure, Jigawa, Nigeria

Diploma

Information Technology

Courses

Network Fundamentals

Computer Hardware & Software

Operating Systems

Cybersecurity Basics

IT Support

Government Science and Technical College
Birnin Kudu, Jigawa, Nigeria

Secondary Education

Science and Technical Studies

Government Unity Secondary School
Malam Madori, Jigawa, Nigeria

Secondary Education

General Studies

Federal Govt Girls College Staff School
Bauchi, Bauchi, Nigeria

Primary/Junior Secondary Education

General Studies

Languages

English

Certificates

International Advanced Diploma in Network and Computer Security

Issued By

N/A

Diploma in Information Technology

Issued By

N/A

Certificate in Foundation skills

Issued By

N/A

English Short Course Certificate Examination

Issued By

N/A

SSCE

Issued By

N/A

JSCE

Issued By

N/A

FSLC

Issued By

N/A

Skills

Information Technology

IT Support, Computer Hardware, Software Troubleshooting.

Network Security

Cybersecurity Basics, Network Fundamentals, Computer Security.

Sales & Customer Service

Customer Engagement, Retail Sales, Product Recommendation, Transaction Processing.

Inventory Management

Stock Control, Merchandise Display, Operational Efficiency.

Business Operations

Entrepreneurship, Administrative Support, Financial Management (basic).

Communication

Client Interaction, Active Listening, Service Delivery.

Problem-Solving

Technical Troubleshooting, Customer Issue Resolution.

Interests

Reading

Learning, Knowledge Acquisition.

Research

Information Gathering, Analytical Thinking.

Football

Teamwork, Strategy, Physical Fitness.

Browsing

Digital Literacy, Information Discovery.

References

Babangida Kani

08035897677

Saleh Kani

Former Principle Manager PHCN, 08034702103

Musa Saleh Kani

07062696982