Dahiru Saleh Kani
Aspiring IT Professional & Sales Support Specialist
Hadejia, NG.About
A motivated and results-oriented professional with a strong foundation in Information Technology and Network Security, complemented by practical experience in sales and business operations. Eager to leverage a Diploma in IT and an International Advanced Diploma in Network and Computer Security, alongside entrepreneurial experience, to contribute to dynamic organizations in IT support, sales, or related technical roles. Proven ability to engage customers, manage inventory, and apply foundational technical knowledge to drive operational efficiency and achieve business objectives.
Work
Alhidaya Computers
|Business Owner
Hadejia, Jigawa, Nigeria
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Summary
Led the establishment and operations of a computer sales and service business, driving customer engagement and managing inventory.
Highlights
Established and managed daily operations for Alhidaya Computers, overseeing product sales and customer service to ensure business continuity.
Developed and implemented inventory management processes for computer hardware and accessories, optimizing stock levels and reducing potential losses.
Engaged directly with customers to understand needs and recommend appropriate IT solutions, fostering client relationships and enhancing sales opportunities.
Managed administrative and financial aspects of the business, demonstrating foundational entrepreneurial and operational management skills.
Alhidaya Jewelries
|Sales Associate
Hadejia, Jigawa, Nigeria
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Summary
Supported sales operations and customer engagement for a jewelry business, contributing to daily revenue and client satisfaction.
Highlights
Assisted customers with product selection and inquiries, enhancing the shopping experience and facilitating successful transactions.
Managed inventory display and ensured product availability, contributing to an organized and appealing retail environment.
Processed sales transactions accurately and efficiently, maintaining daily sales records and handling cash and digital payments.
Contributed to maintaining store cleanliness and visual merchandising standards, supporting overall operational excellence.
Pearl Computers and Business Center
|Shop Assistant
Hadejia, Jigawa, Nigeria
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Summary
Provided essential support in a computer and business center, assisting customers and managing daily operational tasks.
Highlights
Assisted customers with computer-related inquiries and basic troubleshooting, improving customer satisfaction and service delivery.
Managed sales of computer accessories and office supplies, contributing to daily revenue targets.
Maintained an organized and functional retail space, ensuring products were well-stocked and accessible.
Supported various business center services, including printing, scanning, and document processing, enhancing service efficiency.
Sarkiki Jewelries
|Sales Assistant
Hadejia, Jigawa, Nigeria
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Summary
Engaged with customers and supported sales activities in a jewelry retail environment, contributing to positive customer experiences.
Highlights
Provided direct customer service, answering product questions and guiding purchasing decisions to meet client needs.
Assisted with inventory management, including stocking shelves and organizing merchandise to optimize store presentation.
Processed sales transactions and handled payments, ensuring accuracy and contributing to daily financial reconciliation.
Maintained a clean and inviting retail space, supporting a positive brand image and customer environment.
Education
Jigawa State Institute of Information Technology, Informatics Academy
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Diploma
Information Technology
Courses
Network Fundamentals
Computer Hardware & Software
Operating Systems
Cybersecurity Basics
IT Support
Government Science and Technical College
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Secondary Education
Science and Technical Studies
Government Unity Secondary School
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Secondary Education
General Studies
Federal Govt Girls College Staff School
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Primary/Junior Secondary Education
General Studies
Languages
English
Certificates
International Advanced Diploma in Network and Computer Security
Issued By
N/A
Diploma in Information Technology
Issued By
N/A
Certificate in Foundation skills
Issued By
N/A
English Short Course Certificate Examination
Issued By
N/A
SSCE
Issued By
N/A
JSCE
Issued By
N/A
FSLC
Issued By
N/A
Skills
Information Technology
IT Support, Computer Hardware, Software Troubleshooting.
Network Security
Cybersecurity Basics, Network Fundamentals, Computer Security.
Sales & Customer Service
Customer Engagement, Retail Sales, Product Recommendation, Transaction Processing.
Inventory Management
Stock Control, Merchandise Display, Operational Efficiency.
Business Operations
Entrepreneurship, Administrative Support, Financial Management (basic).
Communication
Client Interaction, Active Listening, Service Delivery.
Problem-Solving
Technical Troubleshooting, Customer Issue Resolution.
Interests
Reading
Learning, Knowledge Acquisition.
Research
Information Gathering, Analytical Thinking.
Football
Teamwork, Strategy, Physical Fitness.
Browsing
Digital Literacy, Information Discovery.
References
Babangida Kani
08035897677
Saleh Kani
Former Principle Manager PHCN, 08034702103
Musa Saleh Kani
07062696982